Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Bayo

John Bayo

November 7, 2025

5  out of  5
rating by John Bayo
"Christina was really helpful. Thank you much. I recommend"
We responded:
"Thank you John for you kind 5 star review!! We appreciate it."
Profile photo of Sue Proctor

Sue Proctor

November 6, 2025

5  out of  5
rating by Sue Proctor
"Christina gave me a quote hor my two autos and worked with me to take the payment, sent me the ID cards and was professional and knowledgeable. She knows her stuff! You are single me $ too. Thanks for all the help!"
We responded:
"Thanks for the 5 star review. I am happy to hear we could help you."
Profile photo of Rj Cornelius

Rj Cornelius

November 6, 2025

5  out of  5
rating by Rj Cornelius
"Christina was awesome to talk to, really down to earth and efficient. She had everything i needed said and done ready to go in 15 minutes, no hassle at all, and helped me save a lot of money that i really needed so I’m appreciative."
We responded:
"Thanks for the great 5 star review RJ. Please let us know if you need anything."
Profile photo of Errol Shifman

Errol Shifman

November 4, 2025

5  out of  5
rating by Errol Shifman
"Never Have I Ever Had Any Insurance employee be as thorough as Christina. You know exactly what you're getting and how it works. Mickey is lucky to have her. Mickey went out of his way to get me the best price. Great agency!"
We responded:
"Thanks for the wonderful 5 star review Errol. We all look forward to working with you moving forward. Please call, text or email with any of your questions or concerns. We are here to help!"
Profile photo of Rick Lundquist

Rick Lundquist

October 31, 2025

5  out of  5
rating by Rick Lundquist
"Christine was a pleasure to work with. She knows how to do her job and is very knowledgeable about the business. I look forward to working with her on my insurance plan."
We responded:
"Thanks very much for the 5 star review Rick! Please give my office a call if you need anything moving forward. We are here to help!"
Profile photo of Diane Solomon

Diane Solomon

October 29, 2025

5  out of  5
rating by Diane Solomon
"I worked with Christina Ricketts to establish my coverage. She is very knowledgeable, organized, articulate and precise. Her follow through is excellent. She is patient and answered all my questions. Additionally, she is kind. What more could one ask? I was so pleased. Working with her was easy. Thank you Christina for all your help! D. Solomon"
We responded:
"Thanks Diane for the wonderful 5 star review. I am happy to hear that you had a great experience onboarding with Christina. If you need anything moving forward one of my licensed account service staff will take care of you with the same great service. We all strive to provide that same experience and good neighbor service at my agency. Please call with any service concerns. Thanks!"
Profile photo of iris avila

iris avila

October 29, 2025

5  out of  5
rating by iris avila
"Christina Ricketts is amazing!! It all started when I searched for cheaper insurance rates. State Farm popped up and she reached out the next day. When I tell you, from the first phone call I could FEEL her genuineness, kindness, and desire to help others - I mean it. I had another company reach out to me and I knew instantly that Christina was it. She stayed in contact with me after 2-3 weeks and just now started my policy for the 1st of November. Thank you so much Christina for truly loving what you do - it’s transmitted through the phone. I appreciate everything that you helped me with and I’ll be sending customers your way! I fully trust that you will care/help them just like you did with me."
We responded:
"Thank you Iris for your 5 star review of the agency and your experience working with Christina to get you transitioned over. We take providing wonderful customer service seriously her at my agency and Christina is a great representation of that. Please call my office any time we can assist you moving forward."
Profile photo of Charles Fisher

Charles Fisher

October 23, 2025

5  out of  5
rating by Charles Fisher
"My experience with Christine Ricketts was nothing short of outstanding. She responded to my initial inquiry promptly, provided a personalized quote quickly and i was signed up and insured effortlessly. Christine was very courteous and professional during every phase of the process."
We responded:
"Thank you Charles for your 5 star review! Christina is our new customer onboarding agent and she does great work for the agency. I have just as good licensed service agents who work for me. They are always standing by and ready to provide great "good neighbor" customer service when you need us! Call, text, or email and we will jump on your issue sir."
Profile photo of Scott Thompson

Scott Thompson

October 23, 2025

5  out of  5
rating by Scott Thompson
"Such helpful and knowledgeable people . Made everything a breeze . More importantly- A United States Marine Corp Veteran. Sempre Fi ! And Thank you for your service ."
We responded:
"Thank you Scott for the 5 star review. Please reach out when you need us to help, that is what we are hear for. I thanks very much for your service in our awesome Navy! Semper Fi."
Profile photo of David Joseph

David Joseph

October 15, 2025

5  out of  5
rating by David Joseph
"I worked with Christina and she made it very easy to switch my auto policy and set up homeowners insurance. Highly recommend."
We responded:
"David, I appreciate your 5 star review of the agency. I am happy to hear that Christina was able to make your switch painless. "
Profile photo of Edward Klun

Edward Klun

October 10, 2025

5  out of  5
rating by Edward Klun
"Christina was very helpful and knowledgeable."
We responded:
"Thanks for the 5 star review and providing your feedback working with Christina. Please reach out when we can be of further assistance. "
Profile photo of Wesley Vaz

Wesley Vaz

October 2, 2025

5  out of  5
rating by Wesley Vaz
"Needed to get auto and renters insurance quickly so that I could get covered after my other policy had been cancelled with little notice. Clarissa helped me all the way through the process, answered every question, and was very patient with everything. I’m grateful for her help, and for the level of customer service she has shown. Definitely deserves 5 star for her excellence in serving customers! Thank you!"
We responded:
"Thank you Wesley for the 5 star review. I am happy to hear that Clarissa took good care of you. We are excited to have you as part of the agency and look forward to helping however we can. "
Profile photo of Linda Castillo

Linda Castillo

September 30, 2025

5  out of  5
rating by Linda Castillo
"I worked with Christina R. and she was amazing. Explained everything with ease, made it super easy to switch from my current policy holder. I am very happy to work with her and know that she will be ready to help anytime I call. Would highly recommend."
We responded:
"Hi Linda, we appreciate your review and sharing your experience working with Christina in my agency! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. I have several licensed agents who are standing by to help whenever you need us moving forward. We are here to help!"
Profile photo of Tuyết Nguyễn

Tuyết Nguyễn

September 29, 2025

5  out of  5
rating by Tuyết Nguyễn
"Christina made the process of purchasing auto insurance so easy and stress-free. She took the time to explain my options clearly, answered all of my questions with patience, and made sure I understood everything before making a decision. I really appreciated how knowledgeable and professional she was throughout the whole process. She also went above and beyond to find the best coverage for my needs at a reasonable price, which gave me peace of mind. Christina truly cares about her clients and makes sure they feel confident and supported. I would highly recommend Christina to anyone looking for auto insurance—she’s trustworthy, attentive, and great to work with!"
We responded:
"We’re thankful for your feedback on the office and your experience working with Christina! She is my onboarding specialist and does a great job. I also have several licensed customer service specialist who are will be available to help you moving forward. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We are all here to help however we can."
Profile photo of Hillary

Hillary

September 26, 2025

5  out of  5
rating by Hillary
"Ariana was very helpful with my policy changes! She was patient with me when I had lots of questions to ask and helped direct me to the correct channel for policy claims when my previous place was broken into. She was flexible with communication as well!"
We responded:
"Thank you for taking the time to share your thoughts Hillary! We’re glad to know you’re satisfied with the service Ariana provided. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jennifer Watson

Jennifer Watson

September 26, 2025

5  out of  5
rating by Jennifer Watson
"Noemi was very efficient and prompt in answering all of my questions and getting the quotes that I was looking for. She laid out the numbers so that they were easy to understand and made it very easy for me to make a quick decision. Thank you Noemi!"
We responded:
"Thanks for providing your feedback on your experience working with Noemi for your insurance needs Jennifer. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of kate budzinski

kate budzinski

September 25, 2025

5  out of  5
rating by kate budzinski
"Fast efficient NICE they are so helpful when I call. Ariana was especially helpful today. Thank you!"
We responded:
"Thanks for the 5 stars and the feedback Kate! "
Profile photo of Guli Duran

Guli Duran

September 19, 2025

5  out of  5
rating by Guli Duran
"I had the pleasure of working with Christina from State Farm while looking for better pricing on my car insurance. She was absolutely amazing to work with—knowledgeable, patient, and thorough. Christina took the time to explain everything in detail, matched my previous policy, and even made some improvements that worked out better for me. I truly appreciate her professionalism and dedication, and I will definitely be recommending her to others."
We responded:
"Thank you for reviewing our State Farm office and your experience working with Christina! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sheridan

Sheridan

September 17, 2025

5  out of  5
rating by Sheridan
"Always a positive experience working with State Farm and Noemi was exceptionally helpful via text to transfer my insurance to a new vehicle!"
We responded:
"We’re honored by your positive feedback Sheridan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Stephan Brown

Stephan Brown

September 15, 2025

5  out of  5
rating by Stephan Brown
"Christina was a huge help with me switching my insurance over to State Farm. She was helpful and insightful and she worked with me to get the lowest possible payment and great coverages. Terrific experience."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Yvette America

Yvette America

September 10, 2025

5  out of  5
rating by Yvette America
"Excellent customer service and great auto and renters insurance. The staff is very knowledgeable and they go above and beyond... I am a happy customer!"
We responded:
"Thanks Yvette for the wonderful review. We appreciate having you as part of the agency and look forward to providing that "good neighbor" service moving forward. "
Profile photo of M W

M W

August 28, 2025

5  out of  5
rating by M W
"I had a great experience with Ariana from State Farm. She helped me over text to switch my account from a yearly plan to a monthly plan. The process was very quick, and her communication was clear and easy to understand. I really appreciate her professionalism and efficiency!"
We responded:
"MW, thanks for the great feedback on your experience working with my office staff person Ariana. I am glad to hear that she took good care of you. I appreciate you being a part of my agency and all of us here look forward to assisting you with anything else you might need in the future. "
Profile photo of Richard Carreno

Richard Carreno

August 28, 2025

5  out of  5
rating by Richard Carreno
"Christina Ricketts is a true professional...gave me clear answers to my questions, explained everything in depth and was very friendly and courteous. Very patient with me at 73 yrs."
We responded:
"Thank you Richard for your feedback on working with Christina. She is great and we are lucky to have her. Myself and the rest of my licensed agent staff are very excited to have you as a new customer and look forward to working with you moving forward. Please reach out when you need us, we are here to help!"
Profile photo of Erica Tollefson

Erica Tollefson

August 22, 2025

5  out of  5
rating by Erica Tollefson
"My hours at work are crazy so talking to get things done is not always easy. But today Ariana reached out to make sure information I recently updated was correct, she has no idea how helpful that is for someone like me. Thank you Ariana. It’s people like you that can really make the difference. So appreciative."
We responded:
"Thank you for taking the time to share your thoughts Erica! We’re glad to know you’re satisfied with the service you received from Arian here at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Sandra Dunn

Sandra Dunn

August 14, 2025

5  out of  5
rating by Sandra Dunn
"I always get high anxiety when looking into Insurance quotes, you click on a link and all of the sudden your phone is blowing up. If you don't respond these companies take it as a challenge to keep calling. That was NOT the case when I received 1 text from Christina Ricketts. She prepared a quote for me and in that 1 text she said I have a quote ready for you, please let me know when a good time to speak would be. I was free so we spoke about 5 minutes later. She gave me the quote and was completely transparent about drive safe and save. She was very professional and sent me all the documents via email. That was the end of July. Today I called her and signed up and she went through all the documents with me. She stayed on the phone until I had the app download and was signed in. She answered all my questions and made my policy specific to my families needs. Thank you Christina for making the process so easy. I appreciate you so much. I had no anxiety working with you and that alone is huge."
We responded:
"Hello there Sandra. Thank you so much for your feedback. Here in my agency we understand that switching insurance companies can be a stressful experience. Especially when you go online and use a third party resource to get help. Your information is shared with several companies and suddenly your phone just blows up. We try to take a softer and more professional approach to reaching out. I am happy that our efforts proved fruitful for you and that Christina was able to take care of you. The rest of my licensed staff and I are looking forward to providing you the same level of professional personal service moving forward. We are very happy to have you as part of the agency. "