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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Joseph

October 15, 2025

5  out of  5
rating by David Joseph
"I worked with Christina and she made it very easy to switch my auto policy and set up homeowners insurance. Highly recommend."
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Edward Klun

October 10, 2025

5  out of  5
rating by Edward Klun
"Christina was very helpful and knowledgeable."
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Wesley Vaz

October 2, 2025

5  out of  5
rating by Wesley Vaz
"Needed to get auto and renters insurance quickly so that I could get covered after my other policy had been cancelled with little notice. Clarissa helped me all the way through the process, answered every question, and was very patient with everything. I’m grateful for her help, and for the level of customer service she has shown. Definitely deserves 5 star for her excellence in serving customers! Thank you!"
We responded:
"Thank you Wesley for the 5 star review. I am happy to hear that Clarissa took good care of you. We are excited to have you as part of the agency and look forward to helping however we can. "
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Linda Castillo

September 30, 2025

5  out of  5
rating by Linda Castillo
"I worked with Christina R. and she was amazing. Explained everything with ease, made it super easy to switch from my current policy holder. I am very happy to work with her and know that she will be ready to help anytime I call. Would highly recommend."
We responded:
"Hi Linda, we appreciate your review and sharing your experience working with Christina in my agency! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. I have several licensed agents who are standing by to help whenever you need us moving forward. We are here to help!"
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Tuyết Nguyễn

September 29, 2025

5  out of  5
rating by Tuyết Nguyễn
"Christina made the process of purchasing auto insurance so easy and stress-free. She took the time to explain my options clearly, answered all of my questions with patience, and made sure I understood everything before making a decision. I really appreciated how knowledgeable and professional she was throughout the whole process. She also went above and beyond to find the best coverage for my needs at a reasonable price, which gave me peace of mind. Christina truly cares about her clients and makes sure they feel confident and supported. I would highly recommend Christina to anyone looking for auto insurance—she’s trustworthy, attentive, and great to work with!"
We responded:
"We’re thankful for your feedback on the office and your experience working with Christina! She is my onboarding specialist and does a great job. I also have several licensed customer service specialist who are will be available to help you moving forward. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We are all here to help however we can."
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Hillary

September 26, 2025

5  out of  5
rating by Hillary
"Ariana was very helpful with my policy changes! She was patient with me when I had lots of questions to ask and helped direct me to the correct channel for policy claims when my previous place was broken into. She was flexible with communication as well!"
We responded:
"Thank you for taking the time to share your thoughts Hillary! We’re glad to know you’re satisfied with the service Ariana provided. If you ever have any questions or need assistance, we’re here to help!"
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Jennifer Watson

September 26, 2025

5  out of  5
rating by Jennifer Watson
"Noemi was very efficient and prompt in answering all of my questions and getting the quotes that I was looking for. She laid out the numbers so that they were easy to understand and made it very easy for me to make a quick decision. Thank you Noemi!"
We responded:
"Thanks for providing your feedback on your experience working with Noemi for your insurance needs Jennifer. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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kate budzinski

September 25, 2025

5  out of  5
rating by kate budzinski
"Fast efficient NICE they are so helpful when I call. Ariana was especially helpful today. Thank you!"
We responded:
"Thanks for the 5 stars and the feedback Kate! "
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Guli Duran

September 19, 2025

5  out of  5
rating by Guli Duran
"I had the pleasure of working with Christina from State Farm while looking for better pricing on my car insurance. She was absolutely amazing to work with—knowledgeable, patient, and thorough. Christina took the time to explain everything in detail, matched my previous policy, and even made some improvements that worked out better for me. I truly appreciate her professionalism and dedication, and I will definitely be recommending her to others."
We responded:
"Thank you for reviewing our State Farm office and your experience working with Christina! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sheridan

September 17, 2025

5  out of  5
rating by Sheridan
"Always a positive experience working with State Farm and Noemi was exceptionally helpful via text to transfer my insurance to a new vehicle!"
We responded:
"We’re honored by your positive feedback Sheridan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stephan Brown

September 15, 2025

5  out of  5
rating by Stephan Brown
"Christina was a huge help with me switching my insurance over to State Farm. She was helpful and insightful and she worked with me to get the lowest possible payment and great coverages. Terrific experience."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Yvette America

September 10, 2025

5  out of  5
rating by Yvette America
"Excellent customer service and great auto and renters insurance. The staff is very knowledgeable and they go above and beyond... I am a happy customer!"
We responded:
"Thanks Yvette for the wonderful review. We appreciate having you as part of the agency and look forward to providing that "good neighbor" service moving forward. "
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M W

August 28, 2025

5  out of  5
rating by M W
"I had a great experience with Ariana from State Farm. She helped me over text to switch my account from a yearly plan to a monthly plan. The process was very quick, and her communication was clear and easy to understand. I really appreciate her professionalism and efficiency!"
We responded:
"MW, thanks for the great feedback on your experience working with my office staff person Ariana. I am glad to hear that she took good care of you. I appreciate you being a part of my agency and all of us here look forward to assisting you with anything else you might need in the future. "
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Richard Carreno

August 28, 2025

5  out of  5
rating by Richard Carreno
"Christina Ricketts is a true professional...gave me clear answers to my questions, explained everything in depth and was very friendly and courteous. Very patient with me at 73 yrs."
We responded:
"Thank you Richard for your feedback on working with Christina. She is great and we are lucky to have her. Myself and the rest of my licensed agent staff are very excited to have you as a new customer and look forward to working with you moving forward. Please reach out when you need us, we are here to help!"
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Erica Tollefson

August 22, 2025

5  out of  5
rating by Erica Tollefson
"My hours at work are crazy so talking to get things done is not always easy. But today Ariana reached out to make sure information I recently updated was correct, she has no idea how helpful that is for someone like me. Thank you Ariana. It’s people like you that can really make the difference. So appreciative."
We responded:
"Thank you for taking the time to share your thoughts Erica! We’re glad to know you’re satisfied with the service you received from Arian here at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sandra Dunn

August 14, 2025

5  out of  5
rating by Sandra Dunn
"I always get high anxiety when looking into Insurance quotes, you click on a link and all of the sudden your phone is blowing up. If you don't respond these companies take it as a challenge to keep calling. That was NOT the case when I received 1 text from Christina Ricketts. She prepared a quote for me and in that 1 text she said I have a quote ready for you, please let me know when a good time to speak would be. I was free so we spoke about 5 minutes later. She gave me the quote and was completely transparent about drive safe and save. She was very professional and sent me all the documents via email. That was the end of July. Today I called her and signed up and she went through all the documents with me. She stayed on the phone until I had the app download and was signed in. She answered all my questions and made my policy specific to my families needs. Thank you Christina for making the process so easy. I appreciate you so much. I had no anxiety working with you and that alone is huge."
We responded:
"Hello there Sandra. Thank you so much for your feedback. Here in my agency we understand that switching insurance companies can be a stressful experience. Especially when you go online and use a third party resource to get help. Your information is shared with several companies and suddenly your phone just blows up. We try to take a softer and more professional approach to reaching out. I am happy that our efforts proved fruitful for you and that Christina was able to take care of you. The rest of my licensed staff and I are looking forward to providing you the same level of professional personal service moving forward. We are very happy to have you as part of the agency. "
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Charlie Houston

August 14, 2025

5  out of  5
rating by Charlie Houston
"Mickey has been my insurance agent for about 13 years now. Anytime I call the office they are super helpful and courteous. They are quick to get me any documentation I need and friendly in the process. I recommend Mickey and his staff for your insurance needs. I recently needed to make some changes to my account and as always this team came through for me. I worked with Erika who got me a new quote quickly and answered all the questions I had."
We responded:
"Thanks very much for your kind review. If we can be of any further service please let us know. I appreciate your continued business very much!"
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Ana Abasta

August 14, 2025

5  out of  5
rating by Ana Abasta
"Mickey has always been very helpful and professional. I’ve received great service from him and his staff at State Farm."
We responded:
"Thank you for your 5-star review Ana! My State Farm team and I are happy to be your good neighbor! I am very happy to hear that Sonya did a good job for you. We are always here whenever you need us and look forward to you calls."
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David Buhler

August 13, 2025

5  out of  5
rating by David Buhler
"I want to thank Christina Ricketts of Mickey Marrone’s agency for all her professional advice and saving me over $100 a month in premiums."
We responded:
"We appreciate your review David! Wow...$100 a month in savings is pretty good. That is $1,200 of after tax money. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help you, your friends, and family."
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Jeff Sherman

August 4, 2025

5  out of  5
rating by Jeff Sherman
"We were finally driven to a point that we needed to review other insurance options for both home and auto. I reached out to Mickey Marrone's office and was contacted by Christina Ricketts. I have to say that Christina was fantastic. Extremely helpful and professional! She is easy to talk to and has been very responsive. She was not trying to sell me things I didn't want and focused on what I was looking for. She made the process of changing companies easy and painless. If you are considering a change, I would highly recommend that you give this office a call."
We responded:
"Thank you Jeff for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lloyd and Jennifer Fenn

August 2, 2025

5  out of  5
rating by Lloyd and Jennifer Fenn
"She was very professional and knowledgeable. We enjoyed working with her"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks for the positive feedback on your experience with Christina. "
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David Lance Petersen

August 2, 2025

5  out of  5
rating by David Lance Petersen
"We had the pleasure of dealing with Christine Ricketts who was outstanding ! Not only did she save us money on our car insurance with drive safe & save but we really saved on our home owners as well. So pleased with state farm. Thanks Christine."
We responded:
"We appreciate your review David! We are delighted to know you had a great experience with Christina. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debbie Mountain

August 1, 2025

5  out of  5
rating by Debbie Mountain
"I have been with State Farm for over 30 years total. The staff at Mickey Marrone's office is top notch. Very professional and courteous. They always go above and beyond. Thank you Mickey, and all the wonderful folks there! I highly recommend!"
We responded:
"Thanks Debbie, I really appreciate the great review."
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hungry kev

July 30, 2025

5  out of  5
rating by hungry kev
"NOEMI is nice and helpful, easily switched info over text doesn’t get better than this 👍"
We responded:
"Thank you Kevin for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Noemi; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daniel B

July 23, 2025

5  out of  5
rating by Daniel B
"I had switched several years back from Geico to State Farm and I have no regrets as I was able to save some money. An example of a recent customer service situation was with a rep named Noemi who immediately took care of me and confirmed my changes via email regarding coverage on one of my multiple vehicles. We need more companies like this out there and people with this level of service. Thanks State Farm!"
We responded:
"Thank you for your 5-star review Daniel. It means the world to us to hear back from our customers that we are doing a good job for them. Thanks very much for taking a few minutes to provide the feedback. Noemi has been with the agency for many years now and continues to provide great customer service. I am so proud to have her as part of the team. I am glad you made the switch years back to a more personalized service approach provide by State Farm and my agency. Just reach out whenever you need us Daniel, we will be standing by to help!"